Hello. We are in the same boat and looking for any tips and ideas. We have done the same on udpating WFH practices, EAP, Health, CDD updates. We do alot of Go To Meetings Weekly to meet with our department staff. We have included personal greets which include 5 ot 10 seconds of updates on family and showing pets, etc. This of course is easy for smaller staff. We are looking into ideas to reach our broad employees on udpates.

Have you asked your employees what they need help with?

We've found most companies are offering the support you've mentioned which is great. Employees may need something else and because no one asked them, they're reluctant to voice it. You could ask them in a short and sweet employee survey or as part of the line manager's daily catch up with each team member. Make it a standing question like "What can I for you today to make your job/life easier?" Knowing what they need, you can specifically address it.

We've also found individuals who, while recognising what's going on, want to continue with as much of a daily routine without being constantly reminded of COVID-19. It's their way of staying sane and controlling what's in their ability.